Post from Repower PG&E:
Me and PG&E: Know Thy Electricity Company Day One
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Hey We! First post to We; big step.

I began exploring how one goes about purchasing their electricity from carbon-emission free sources. I was excited to see that Pacific Gas & Electric, the company that supplies power to most of Northern California, offers something called a ClimateSmart program, which claims to allow customers to be "climate neutral." They have a pretty graph even.

I'm not excited anymore. Not only can customers not purchase their electricity from entirely carbon free sources here, the offset program, which is what ClimateSmart attempts to be, is pretty lousy apparently...



In fact, the prominent climate change blog Climate Progress began writing rules for carbon offsets because of PG&E's ClimateSmart offsets were anything but

Back to the drawing board I suppose.  But I feel I have peeled one layer off of my complacency. 


Reader Comments

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Radical Futilism- give it a shot!
By Unknown user, Aug 27, 2008 at 6:39:20 PM ET (Updated: Aug 27, 2008 at 6:39:20 PM ET )
I have been told by customer service at PG&E that they will not accept my formal request which is:
"to use renewable energy, not as a special service (ClimateSmart™, which I buy monthly), but something available to all customers."
I was told that the supervisors would not speak with me about it and that no one had call about this before. (How would they know if they won't accept the request in writing or otherwise?) I am astonished.

So, I thought I'd ask you to call too. Asking for the same thing and just maybe the request will be heard by someone who will listen.

Call:
Residential Customer Service Center: 1-800-743-5000
Business Customer Service Center: 1-800-468-4743

PG&E is among the top 25 energy companies in the US.
Fortune 500 ranks them among the top 8.